No invented case studies here — every project below is real, with the code on GitHub for you to check.
Multi-agent customer ops system for D2C brands — classifies incoming WhatsApp/Email/Instagram messages, resolves order and refund queries automatically, answers policy questions from company docs, and escalates only what actually needs a human.
Catches split-payment (Prepaid + COD) mismatches between an ops spreadsheet and the actual Slack conversation before they ever reach the delivery team — flags disagreements for a human to confirm or dismiss.
Full fleet operations platform — vehicles, drivers, trip dispatching, maintenance, and expense tracking with role-scoped portals (Fleet Manager, Driver, Safety Officer, Financial Analyst), enforced at the API level, not just the UI.
Tell us what's eating your team's time and we'll tell you honestly whether an agent is the right fix.